Shipping Policy
At a Glance
- Order cutoff: 4:00 PM (EST) (Monday-Friday). Orders placed after this time begin processing on the next business day.
- Processing time: 0-2 business days (Monday-Friday).
- Estimated transit time: 3-4 business days (Monday-Friday) after dispatch.
- Shipping cost: Free delivery anywhere in Canada.
- Tracking: A tracking link will arrive by email once your parcel ships.
How Your Order Moves
You will receive an order confirmation right after checkout. We prepare your parcel within 0-2 business days (Monday-Friday). When it ships, we will email you a tracking link so you can follow its progress from our facility to your address.
Delivery Timelines
Most Canadian addresses receive parcels in 3-4 business days (Monday-Friday) after dispatch. Actual timing can vary with destination, carrier schedules, weather, and local volumes.
Free Shipping Across Canada
All orders ship free within Canada. There is no minimum order value and no small print.
If Your Parcel Is Late
If your parcel has not arrived after the expected window, please allow an extra 2 business days and check your tracking link. If there is still no movement, contact us with your order number and we will investigate with the carrier.
Changing Your Mind
To cancel, email info@northstyleco.com as soon as possible. We can usually cancel before processing or dispatch. If the order has already shipped, please follow our returns process once it arrives.
Items Damaged or Not What You Ordered
If something is not right, email info@northstyleco.com with your order number and clear photos of the parcel, packaging, and item. We will review promptly and arrange a replacement or the next appropriate step.
Connect With Us
🕒 Monday–Friday
8:00 AM–5:00 PM (EST)
✉️ info@northstyleco.com
📞 +447520665181
Business Information
🏢 North Style Co is part of SMART ECOMMERCE LIMITED (United Kingdom).
🧾 Company Number: 12066729
🔢 D-U-N-S Number: 225166742
📍 Flat 13, Packham Mews, Pears Road
Hounslow, TW3 1AQ
United Kingdom